What is an ISO 9001 Quality Management System?

ISO 9001 is a global standard that informs organisations about how to develop a structured Quality Management System (QMS). A QMS provides consistent quality, process improvement, and customer satisfaction.

What are the 7 principles of ISO 9001 quality management?

The seven principles are: 1. Customer Focus 2. Leadership 3. People Engagement 4. Process Approach 5. Continuous Improvement 6. Evidence-Based Decision Making 7. Relationship Management

What is QMS in simple words?

A QMS refers to an organized system of processes and policies that assists an organization in providing quality products or services and continuously improving over a period of time.

What are the 7 steps of QMS?

Typical QMS steps include: 1. Gap analysis 2. Planning 3. Documentation 4. Implementation 5. Training 6. Internal audit 7. Continuous improvement

What are the 4 pillars of QMS?

The four common pillars are: 1. Quality planning 2. Quality control 3. Quality assurance 4. Continuous improvement

What are the new 7 QC tools?

The new seven QC tools are: 1. Affinity Diagram 2. Relations Diagram 3. Tree Diagram 4. Matrix Diagram 5. Prioritisation Matrix 6. Process Decision Program Chart (PDPC) 7. Activity Network Diagram